FAQ

What currency are the prices do I see in the site?

All prices are in USD.

I just placed an order, when will it ship?

Our shipping days are Monday through Friday. We try our best to ship within 2 business days. Please allow 3-5 days production time for your order to ship out.

What if there is an issue?

If there is an issue, please contact us immediately by email or using our contact form. We will be happy to assist you.

You have 30 days to request a return. Please see our Refund Policy under Info at the bottom of the page.

Can I cancel my order?

You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent, please refer to our Return Policy at the bottom of the page under Info.

How long does shipping take?

You should receive your order within 4-7 business days. Your signature is required, so check your tracking number for estimated delivery.

I have a question that wasn't answered, can you please help?

Please send us an emailĀ and we will be happy to assist you in any way we can. You can also use our Contact form.
If you wish to get a prompt response please attach your order number with your phone number and explain the problem clearly, thanks.